Cultural diversity has hit our workplace. People we interact with from culturally diverse backgrounds — colleagues, clients, vendors — all have their “own way” of doing things and everyone has to adapt in order to deal effectively over the long term.

Dealing with people from other cultures and backgrounds is not as difficult as we often think. It’s about being flexible and behaving in a way to make ourselves clear at all times. Using various role-plays and activities, we will practice and analyze our behaviors, adapting and understanding.

The emphasis will be on interpersonal communication (phone, written, interpersonal) with people from the countries you do business with, and the outcome will be that you will be better equipped to deal with anyone from any country!

You Will Learn

• Understand your own habits and customs better and how they might differ from other cultures, social groups and corporate cultures
• How to read and measure others’ meanings
• How to be flexible enough to allow for differences in mentality
• How to prevent misunderstandings by being clear and flexible

Return on Investment

We designed our methodology with a focus on the elements within multi-cultural communication where the optimal impact within a business context can be achieved. The course is designed by business people for business people. We do not use an academic approach with few practical references, but rather a holistic approach leveraging the latest research combined with business practical and global experience.

Need more information?

Feel free to contact one of Trump Executives' certified coaches: Brian Mattison Executive Coach Phone: +420 605 830 558 E-mail: mattison@trumpexecutives.eu PA: +420 212 242 701 (English and Czech)