Czech Republic, Europe
(+420) 212 242 701
(+420) 212 242 701
Why Choose Us
American and British trainers- International Czech trainers
- Certified executive coaches
- International assignments
- Competitive prices
- Positive ROI
- Money-back guarantee
- Positive word of mouth
- Strong client base
-
Refer a Company
-
Contribute to closing a deal and get paid or receive new Porsche.
- - commission of 10% to 15%
- - luxury vacations, cars and more
EU grants
-
Train your staff absolutely for free! Risk-free opportunity by EU.
- - up to 580 000 EUR per project
- - 100% costs coverage
- - 80% success ratio
Business Communication
- Duration: 2 days (1 day also possible)
- Group: up to 10 attendees
- Language: native English or Czech
- Place: off-site or at your company premises
- FREE Training Demo at Your Company! book now »
- 100% money-back guarantee
A two day training course focusing on business communication. The course is designed for individuals with the everyday active experience in contacting with clients, colleagues and management.
Training Target Group
The course is designed for any level employee, whose job duties involve communication with customers. The course attendee should have a good command of English (e.g. intermediate level or European Framework B1).
You Will Learn
E-mail:
- Analyze and plan for a business writing task.
- Choose precise words to convey the correct meaning.
- Write clear and concise sentences and paragraphs.
- Identify and correct common errors found in sentence structures.
- Use commonly misused words correctly.
Telephoning:
- How to answer and respond.
- Common Mistakes.
- Confirming reservations.
- Business Situation Role-Playing.
Presentation:
- How to win over your audience.
- Techniques to improve confidence.
- Errors to avoid.
- Presentation Critique: Students will prepare presentations prior to class, and will be ready to give a brief presentation.
Conflict Resolution and Negotiation:
- Preparation Steps for a winning negotiation.
- How to negotiate when you are at a disadvantage.
- How to avoid conflict.
- Confidence techniques when resolving conflict.
Need more information?
|
Feel free to contact one of Trump Executives' certified coaches: Brian Mattison Executive Coach
|
