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Business Communication

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  • Duration: 2 days (1 day version available)
  • Group: up to 10 attendees
  • Language: native English or Czech
  • Place: off-site or at your company premises
  • FREE Training Demo at Your Company! book now »
  • 100% money-back guarantee

A two day training course focusing on business communication. The course is designed for individuals with the everyday active experience in contacting with clients, colleagues and management.

Training Target Group

The course is designed for any level employee, whose job duties involve communication with customers. The course attendee should have a good command of English (e.g. intermediate level or European Framework B1).

You Will Learn

  • Analyze and plan for a business writing task.
  • Choose precise words to convey the correct meaning.
  • Write clear and concise sentences and paragraphs.
  • Identify and correct common errors found in sentence structures.
  • Use commonly misused words correctly.

  • How to answer and respond.
  • Common Mistakes.
  • Confirming reservations.
  • Business Situation Role-Playing.

  • How to win over your audience.
  • Techniques to improve confidence.
  • Errors to avoid.
  • Presentation Critique: Students will prepare presentations prior to class, and will be ready to give a brief presentation.

Conflict Resolution and Negotiation:
  • Preparation Steps for a winning negotiation.
  • How to negotiate when you are at a disadvantage.
  • How to avoid conflict.
  • Confidence techniques when resolving conflict.

Return on Investment

We designed our methodology with a focus on the elements within business communication where the optimal impact within a business context can be achieved. The course is designed by business people for business people. We do not use an academic approach with few practical references, but rather a holistic approach leveraging the latest research combined with business practical and global experience.

Need more information?

Brian - Trump Executives          Feel free to contact one of Trump Executives' certified coaches:

Brian Mattison
Executive Coach

  • Phone: +420 605 830 558
  • E-mail: mattison@trumpexecutives.eu
  • PA: +420 212 242 701 (English and Czech)